Shipping & Delivery
We use a range of delivery methods to send parts to the UK, Europe & Worldwide.
For small light items we tend to use 1st class post or Airmail (trackable if available), and for larger or heavier items we use various couriers such as UK Mail, DHL and TNT.
On dispatch of your order you will be sent an email stating the shipping method, and the tracking number, if available. If you have any specific instructions for delivery please contact us with a wishlist and your instructions and we will respond accordingly.
The website shop delivery charges are calculated using volumetric weight vs. destination, in some cases this will over estimate shipping costs. When we process your order we will always review the shipping price to make sure it is accurate and part refund any delivery charges that are more than they should be. If you wish to contact us for a delivery price prior to ordering please do not hesitate to do so. As humans we are better at working out how to package parts safely than a machine.
Unless another agreement is made, it is expected that deliveries will be made within 30 days. Your orders are insured in transit. In the case of any damages or missing/incorrect items upon receipt please contact us immediately and retain all parts and packaging. We may ask you to photograph the parts and packaging and/or return the goods to us or have them collected using our delivery agents. In this instance that you return the part/s we will refund any reasonable return postage or courier charge. We will arrange a replacement part, or if part cannot be replaced a refund, as soon as possible.