Jaymic Classic BMW Parts

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Jaymic January 2021 Update - Brexit and EU orders

Friday, 22 January 2021 14:46:00 Europe/London

Hello everyone

 

I notice its been some time since our last blog post, so I thought I had better update you all on how things have changed for orders, mainly how EU orders have now changed but also a few points for our UK and "rest of world" customers as well. As of January the first this year the UK has officially ceased to be a member of the European Union, which brings a whole new selection of issues for us, and of course for our customers. I'll try to keep it brief and to the point!

 

1: Orders which are destined to be delivered to any of the remaining EU member states (hopefully you know who you are!) will no longer be subject to VAT (UK sales tax of 20%) at the checkout. While at first this seems like a bargain please be aware that depending on your own country's import rules you may be charged (usually by the delivery agent on behalf of your own government) customs processing fees, import duty and your local equivalent of VAT (called IVA, BTW, TVA and a variety of other names throughout the EU). Local VAT may also be charged on the processing fees and import duty as well, so I'd highly recommend checking what you should expect to pay in advance of making an order. As much as I'd like to set the rates of tax for everyone in Europe this is one of the many things which are out of our control, and I have no power to influence how much your additional import costs may be. If you need any clarification please feel free to email us at the usual hello@jaymic.com address. I can't advise rates of duty and tax throughout the EU, but I'm more than happy to provide any assistance I can beyond that.

 

2: Although we at Jaymic are quite used to shipping orders outside of the EU which have always required additional customs declarations and paperwork not everyone else is, so customs processing agents and delivery firms are (in some case at least) causing delays on some outgoing orders whilst they familiarise themselves with the new import and export systems. Please be patient with them, they are probably doing everything they can to get orders moving as freely as possible but they're all learning about this too, and none of us got much notice of how the rules would work.

 

3: Our incoming supplier orders from EU member states may also now be hit with additional customs costs, so prices may well change at short notice. The additional paperwork and unfamiliarity of UK customs processing agents with the new systems and regulations are also causing substantial delays in some cases. We expect the delays to be reduced in time as we all get more used to the new way things work, so a little extra patience may be required, at least for now.

 

4: Covid 19/Corona virus. Well, you knew I'd have to mention it at some point! Due to the ever changing situation in the UK and around the world regarding covid cases, new virus variants and constantly changing laws and regulations we all have to accept that borders are not as open as they once were. All worldwide governments can change border regulations at very short notice, which can of course have a knock-on effect on international deliveries. Airmail is particularly vulnerable to delays as most of it is carried on passenger aircraft, and far fewer passenger aircraft are currently flying. So far we'd been lucky enough not to have been directly affected by the virus ourselves, but as a the UK's schools being closed it has drastically reduced our office staff capacity. Whilst we endeavour to respond to all enquiries in a timely fashion during busy periods we may have to resort to keeping the telephones on answerphone to allow us enough time to deal with website and email orders and enquiries. I thank you in advance for your patience and understanding throughout this difficult time. Look after yourselves, and each other!

 

Pete

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Posted in Latest News from Jaymic Ltd By Pete Moore

Corona Virus Service Update from Jaymic Ltd

Thursday, 19 March 2020 13:19:30 Europe/London

Dear friends

 

With the current worldwide health crisis affecting all of us we'd just like to keep you informed of how we're currently planning to operate until normal service is resumed. As many of our international customer are probably unware the UK has recently taken the sensible desicion to close all schools, colleges, nurseries and universities until further notice. In all likelihood this will not be until September. This will leave Jaymic Ltd operating at a substancially reduced staffing level until the schools reopen and as such we're having to take a few steps to ensure as normal a service as possible is maintained throughout.

 

Firstly as of Monday the 23rd of March we will be keeping the sales phone lines off until 12 noon each day. They will then be turned off again at 4pm. This will allow us to concentrate on wrapping and dispatching website orders as a proirity in the mornings and respond to any urgent messages. In the event that any of our staff display symptoms of the COV-19 virus then we will be following the current medical advice. At the moment this means that we would all be quarantined or isolated for 14 days. As we all work very closely together this means that effectively we could be closed for two weeks without notice at any time from now. In the event that this happens we will update this blog and our social media pages to notify our customers, but we will not be contactable during that period and will not be processing or dispatching any orders.

 

Outgoing deliveries may well take a little longer than usual and most couriers have warned us that certain time sensitive serives may not always be available, and some services will not be available to all countries. We will of course keep any affected customers as up to date on this as possible on an order by order basis. Incoming deliveries to us will also probably become less frequent, so back ordered and non-stocked parts may take longer to arrive with us than usual. If you're not sure how any of this may affect your orders then please don't hesitate to contact us, either by email (hello@jaymic.com) or by telephone (01263 768768/+441263 768768, 12 - 4pm weekdays).

 

Whilst we've always enjoyed having our customers come visit us in person we are reluctantly requesting that any customers who wish to collect orders in person will need to have them completed and paid in advance, and will be able still to collect them from the site, but will not be permitted to enter the buildings. As such advance planning of collection times will be essential.

 

If we find things are a little quiet during this time we'll be proactive and add more items of new and old stock to the site. If you find something you need is not not listed then please email hello@jaymic.com with as much information about it as you can.

 

In addition to all this we will also be closed on the 30th and 31st of March for our annual stocktaking. In the event that we are closed due to staff illness during those days it will be moved to the first available two days upon our return.

 

If you need some good news to tide you over then we're pleased to say that our batch of complete early front panels ahs now arrived. We also have some stock of the 2002Tii specific version without the snorkel for the air intake. We've also received our first batch of the early black interior door panels sets, and will be getting these listed as soon as possible.

 

Pete and Fay

Posted in Latest News from Jaymic Ltd By Fay Moore

Welcome to the all new Jaymic.com

Thursday, 7 June 2018 14:22:48 Europe/London

Welcome to the all new Jaymic.com - its been a long time coming!

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Posted in Latest News from Jaymic Ltd By Fay Moore

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